Student Email FAQ

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  What is student email?

  Student email is a free service for ECC students powered by Google. It provides you with a branded (@my.edgecombe.edu) Gmail account as well as access to Google Drive and Google Docs, Google Calendar, and more.

  Your student email address is your official ECC email address and should be used for all correspondence with your instructors and other members of the college community.
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  How do I get a student email account?

  A student email account is automatically created for you when you enroll in curriculum classes at ECC.

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  How do I access my student email account?

  There are a couple of ways to access your account:

  • Click on the student email link under Student Portal (at the top right of every page on the college website).
  • Access your student email account directly at gmail.com.
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  What is my username and password?

  Read the Single Sign On Password Information.

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  How do I change my password?

  Be aware that since ECC uses a single sign on system, any changes to your student email password also changes your password for WebAdvisor, Moodle, and the MyPassword password management system. You may change your password using the MyPassword password management system.

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  What do I do if I forget my password?

  If you have enrolled your account, you can use the MyPassword password management system to reset/unlock your account, or to change your password. If you have not enrolled your account, of it you have problems using MyPassword, please submit at Tech Support Request.

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  What is my full email address?

  Your full email address is your username followed by @my.edgecombe.edu.

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  Is my student email account safe to use?

  Yes, student email is safe. Your student email account is powered by Google and is accessed using a secure, encrypted HTTPS connection. Your account is also protected by Google’s anti-virus scanning and spam blocking technologies.